Abhishek Rungta

Articles

Articles

What does a Founder / CEO do when the operating plan of the business is owned by a capable team?

– Strategy (making key choices/bets) – Identify what’s changing, and what’s not going to change, and how will company respond to it – Human capital development,  and succession planning, specially for leadership positions – Meeting clients and team-members to discover insights and feed into the system – Governance and goal review – Zero to One […]

Call centre executives can drive more sales:

1. Develop product knowledge: It’s important for call centre executives to have in-depth knowledge of the products or services they are selling. This will enable them to answer customer queries effectively and provide the necessary information to make a sale. 2. Active listening: Call centre executives should listen actively to customer needs and concerns. This […]

How do you want to build your dream business?

I am happy for those who build unicorns and decacorns. I wish I can build one, one day. But I will prefer to build it my way. 1) I will bootstrap, 2) Build a solid profitable business, 3) Reinvent in every market cycle, 4) Keep the business alive, and 5) Grow at a consistent CAGR […]

A simple 4 step framework to elevate yourself:

✅ Surround yourself – With people, books, podcasts, work that inspires and helps you grow as a person. ✅ Think – Your surroundings will influence your thinking for the positive or negative. ✅ Do – What and how you think will influence what you do. ✅ Be – What you keep doing, you will eventually […]

Three forms of intervention to complete a business cycle.

Every business needs all three forms of intervention – Bhramha (Creator), Vishnu (Protector), and Mahesh (Destroyer) to complete a cycle. But there are few problems: 1) Every Founder loves playing the role of creator, but lacks the experience or resilience of being a protector, and lacks the motivation to be destroyer. 2) Founders get stuck […]

ChatGPT, as a versatile language model, can offer several ways to assist industry operations.

🎯 Customer Support: ChatGPT can be employed as a virtual customer support agent, providing real-time assistance and answering common customer queries. It can handle a wide range of inquiries, freeing up human agents to focus on more complex issues. 🎯 Sales and Product Recommendations: ChatGPT can analyze customer preferences and behavior to provide personalized product […]

Equipment failure in the pharmaceutical industry can have significant consequences.

Here are some facts that highlight the impact of equipment failure in this industry: 1. Cost of downtime: Unplanned downtime can cost pharmaceutical companies an average of $150,000 per hour. This includes direct costs such as lost production and labor expenses, as well as indirect costs associated with delays in product availability, missed sales opportunities, […]

13th Incubator Seedfund Management Committee meeting organized by AIC-SMUTBI.

What does a Founder / CEO do when the operating plan of the business is owned by a capable team?

How do you want to build your dream business?

A simple 4 step framework to elevate yourself:

Three forms of intervention to complete a business cycle.

Mountaineering and Entrepreneurship are two sides of the same coin.

ChatGPT, as a versatile language model, can offer several ways to assist industry operations.

Equipment failure in the pharmaceutical industry can have significant consequences.

The first thing you can do to address the perils of a ‘trust deficit society’ is to pay-it-forward.

The next big frontier.

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