I have no more tolerance for the word 'tolerance'. Let's use 'sensitive' instead. Two sides of the same coin.
Problems do not vanish if you ignore it, or if you create a defence to show yourself as a victim.
Solving it can create new value, and many times the foundation of new business models and enterprises.
Superpowers of a leader:
- Authenticity and vulnerability
- Decisiveness – firm decision, but polite & empathetic comms
- Prioritization
- Zoom in (30 ft), zoom out (30000 ft) easily
- Emotional stability in handling anxiety, failure, conflict; as well as success
Chronology of strategic planning:
- Why? – objective
- What? & When? – path and timing
- How? – how to achieve
- Who? – who will do
From fort-like embassies,
To lavish visa processing centers,
To a 100 square feet serviced office!
Visa application and processing has come a long way.
Lean, faster and helpful – though expensive.
Do not compare entrepreneurial journeys.
Everyone is building a business under extremely unique circumstances.
The comparison, rating and ranking takes a very myopic view of their lives, success/failure, learnings and experiences.
A profitable sale is made even before the proposal is written.
Marketing, image, likeability, Remarkability decides the outcome of a deal.
It’s key to remain grounded on one foot.
But it’s important to explore the path forward with the other foot.
Always stay in a startup mode, by starting off something new on a bootstrapped budget within your business to meet your overall goal.
Keeps you sharp, grounded and learning.
Change is difficult.
It is easier to build a business ground up with past learnings, than change an existing one.
But then driving change in a business grows you as an individual.
And it is fun.
Brand loyalty is subject to consistency of delivery of value proposition, brand promise and experience.
There is no perpetual loyalty.
You are NOT entitled to team engagement and loyalty. You will have to invest in it and earn it. And it is getting complex everyday.
We are seeing multiple generations in the workforce. Most of them have different values and aspirations. Bringing them together to aim for one big goal is definitely challenging. There is no silver bullet to getting team commitment. Few things that might work for you:
- A purpose and goal that excites most of them
- Clarity of role, and how ones work contribute to the larger goal and purpose of the organisation. Everybody wants to be making a difference.
- Growth in the organisation. Progress excites everyone.
- A learning and facilitating workplace that let people grow.
- Challenge to stretch them just in the right proportion. A tricky one!
- Autonomy of place, work, method and team (read Drive by Daniel Pink)
- Challenge to stretch them just in the right proportion. A tricky one!
- A feeling of belongingness. How the organisation and teammates care for each other.
- Pride in being associated with the organisation.
- Clear and regular communication about the organisation, industry and everything in between.
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Key to success in aggregator model: