Abhishek Rungta

ChatGPT, as a versatile language model, can offer several ways to assist industry operations.

🎯 Customer Support: ChatGPT can be employed as a virtual customer support agent, providing real-time assistance and answering common customer queries. It can handle a wide range of inquiries, freeing up human agents to focus on more complex issues. 🎯 Sales and Product Recommendations: ChatGPT can analyze customer preferences and behavior to provide personalized product […]

AI is Great, It’s Inevitable, But Don’t Let FOMO Get to You

Feeling like you’re late to the AI party? Trust me, you’re not alone. Every few years, a new technology makes a big splash, and it’s easy to feel like you’ve missed the boat if you’re not on board right away. But here’s the thing: technology evolve over decades, and proper adoption and behavior creation even […]

Why I Believe AI Should Be Open Source?

AI has been part of my work and life for a while now, and every day, I see both its potential and its risks. One thing that keeps bothering me is how easy it is for AI to influence people without them even realizing it. Think about it—how often do you ask yourself, Why am […]

Leverage In The Age Of AI

Information and Location is no more a leverage. Internet has democratized it. Knowledge and Intelligence is no more a differentiator. AI is tapping into world’s knowledge and reasoning ability, and turning it into a commodity. Execution is a competitive advantage today. It may not remain tomorrow. AgenticAI led automation might make it autonomous. So what’s […]

Embracing the AI Revolution: Transforming Knowledge Work!

The AI revolution is upon us, mirroring the transformative impact of the Industrial Revolution. Just as assembly lines automated manufacturing tasks, AI is now streamlining knowledge-based processes. Be it market research, software development, or consulting. This is not just another fad or technology, but a transformative change in the way we work and live – […]

How will AI impact Human Capital Management?

First thing first – We overestimate in short term, and underestimate in long term. It is as true for change, risk, as well as our own productivity. AI will definitely have an impact on most aspects of our life, over time. Possibilities through technology is changing faster than human ability to adapt. Sustained change happens […]

The Rebel Economy

Today’s economy can be best described as the “Rebel Economy”. People seek decentralization and democratization of power. There is a tsunami against traditional authority. And this is changing the world like never before. Let’s take a closer look at recent trends: Bitcoin, which is a decentralized currency is at its all-time high value. It is […]

Banks of the future?

What shall banks do when technology companies become banks of the future? They have plenty of choices actually! 1) Banks become technology companies. This is a very predictable response – you enter my turf, I enter your turf – and we compete. Here, ideally, banks should leverage their knowledge and capability advantage of risk management […]